1. How long will it take to receive my order?

Expect merchandise to be shipped within one week.

2. How do you ship?

We ship by the U.S. Postal Service and United Parcel Service (UPS).

3. What other colors are available?

Available colors are shown here.

4. What about returns?

You may return undamaged merchandise within 30 days for a full refund; customer pays for return shipping. No returns after 30 days.

5. Are your beads mass-produced?

No! We make each bead individually using a manually-operated lathe.

If you have other questions, please e-mail us!